Important Message To Our Northern Ireland And EU Customers -New GSPR & How They Affect You

 Firstly, we would like to thank all our customers for your custom and support over the last 17years. 

We have been proud of the fact that we have been able to supply worldwide since we launched the e-commerce aspect of our business and so to make a decision to alter the countries that we sell to has been hard but we sincerely hope that that these changes will be temporary.

From Wednesday 11^th December we will no longer be able to sell many of our products to Northern Ireland and the EU – International countries are not affected and can still purchase direct from our website.

These updates are due to the introduction of GPSR – General Product Safety Regulations – for clarity all our electrical products are CE certified, safe to use and we use them in our own restoration projects.  GPSR has been bought into place following product compliance changes by the EU and is something affecting many small/medium business’ in the UK and outside of the EU.  Detailed information and support have been limited but we are working on ways to continue supply to EU countries

We understand that antique parts are exempt and can still be sold to Northern Ireland and the EU please contact us via email, info@light-fix.co.uk, to discuss your requirements. 

EU & NI business customers, if you have purchased lighting components in the past and wish to continue doing so please email us on the above email address expressing your interest and we will work with you individually to try and accommodate your requirements.

We will continue to ship to our usual International Countries, if you are unsure if we post to your delivery address please contact us.

Thank you

Switched Lamp Holder Safety Mechanism

 

 What's New With Chandelier Candle Tubes 2023

At Light-Fix.co.uk we pride ourselves on listening to our customers, this is how our parent company, King's Chandelier Services Ltd, expanded from onsite chandelier cleaning and chandelier restoration to offering the extensive range of antique and vintage chandelier spares. By the way we do still offer chandelier cleaning and restoration services so feel free to contact us if you are looking for either of these services!

Back to point, listening to our customers, and studying our sales records, we are aware that plastic candle tubes are loosing their appeal with a move to more sustainable materials. Add to this the introduction of the plastic tax pushing the costs of plastic candle tubes up to prices that we were paying for card candle sleeve tubes, we knew that we had to do something pro-active.

When purchasing mass produced chandelier candle tubes the customer has always been limited on the choice of height, colour, style etc. We are pleased to announce that we are now producing our own card candle tubes, hand finished, and in doing so we are able to offer flexibility to our customers giving wider choice and control.

By making our own candle tubes we are able to offer a much larger height range, currently the tallest is 300mm height - the shortest - well you can choose - if you cannot see the height you need just email us. All heights will be available either with drip effect or plain and we are able to offer a wider choice of colour, again if you cannot see the colour you need then just email us and we will see if we can accommodate the colour.

At present we are transitioning our plastic candle tube range over to card as stocks of the plastic designs sell out. We are pleased to say that by producing these ourselves we will be able to keep the prices competitive so you, the customer, will not see massive prices increases.

Using card candle tubes is more sustainable than plastic and the card candle tubes can last longer than plastic as the plastic can become brittle with age.

Our candle tubes are being manufactured to be suitable with a choice of our lamp holders so you will be able to purchase these together if required.

If you have any questions or are interested in a particular size please email us as your thoughts are important to us when developing new product ranges https://light-fix.co.uk/contact.html

Below is just a small selection, all available in drip and plain designs.

Chain - What Is The Difference Between Split-Link Chain & Welded Link Chain

 Sometimes you need a customer to remind you that your products may require some explanation, you the seller may understand them but you need your customers to understand them also.

In the last two weeks I have had two separate customers ask me "what is the difference between split-link chain and welded link".

Their question was not actually the physical difference as that is as the names suggest - split-link you can open the link up and then close it again, welded link you cannot.  Their question was really what are the benefits of one chain type over the other.

As I have explained split-link chain you can open the link up pass it through a closed loop on your chandelier or ceiling rose and then re-close the link.  This is beneficial for lighter weight chandeliers etc and does away with the need for extra fittings to attach the chain to the chandelier or rose.  

At present we have split-link chains that take up to 20kgs however we recommend that you do not take a chain up to its maximum weight loading; this is a safety precaution in case you have under weighed the item, when installing items of weight it is best to err on the side of caution.

Welded link chains do not have the option to open up links and so you require additional fitting components if you have closed loops on your chandelier or ceiling rose, these components are available from our website.  

Welded link chains are available in lower weight loadings with the heavier weight bearing chains being more popular with the chandeliers, lanterns, lights and mirrors exceeding 18kg.  Our 50kg weight load chain comes in 4 finishes, brass, silver, antique and black, with its simple link design in 1" available in a choice of lengths this chain is chosen by customers for projects requiring a chain to take weight loading from 10kg upwards.

If you require a chain with a more substantial weight bearing load please contact us.

As with all installation components you need to weight load test your chain and fittings prior to installation.  Please contact us if you have any queries by email or telephone 01206332938.

Different Methods Of Chandelier Pinning

 There are different methods of re-pinning your chandelier crystals allowing you the choice to suit your chandelier and your personal preferences.

Chandelier Pins -This is the traditional method of chandelier pinning (along with chandelier wire). The pins have a pin head and come in a choice of finishes and lengths - if you are new to chandelier pinning we recommend that you start with the longer pins and as you become more comfortable with the process you can, if you wish, reduce the length of the pin you start with.  Having a longer pin allows you to be able to trim any excess you do not need. Pinning pliers can be purchased from our website here and we have a "How To" Video on our website on our Here.

Chandelier Bow Tie Clips - These are a simple pinning method, often used on more modern chandeliers but equally acceptable on vintage chandeliers. You insert one "leg" through the hole on your crystal, fold the leg over to the centre (legs to the back of the crystal), insert the other leg through your second crystal and fold over to meet the other leg in the centre thus the decorative front is the piece that will be on show.  As well as being popular for repinning chandeliers they are very popular for joining crystals on suncatchers.

Chandelier Connecting Rings - These are again popular for the modern chandeliers and are a simple way of joining chandelier crystals and suncatcher crystals.  Open the ring and feed it through the crystal, you may want to find it easier to use our pinning pliers when using the rings to hold the ring open whilst you insert through the crystal to stop the ring closing prematurely. 

Chandelier Pinning Wire - A traditional chandelier crystal pinning method whereby you need to create a "pin head" to stop the wire going straight through the crystal.  The wire can be cut to the lengths that you require as you go along.  The chandelier wire is also used when the design requires the chandelier beads to be strung and for tying in place glass ribs to metal chandelier arms.

Installing Your Chandelier And The Importance of Weight Load Testing

 As you may be aware our Parent Company is King's Chandelier Services Ltd and as the name suggests they specialise in chandeliers.  They have an extensive range of antique and vintage chandelier parts and accessories that are sold direct from their website (a small selection being featured on our website), together with antique and vintage chandeliers for sale. In their workshops they undertake chandelier restoration and bespoke products. Chandelier cleaning and installation services are offered subject to availability.

Some of the most common questions that we are both asked when customers are choosing accessories for the installation of their chandeliers and lighting products are:-

"What do I need to install my chandelier/light fitting?"

"Why do I need to load test?"

The first question we will ask back is what weight is your chandelier/light fitting and dependant on the response we may ask if you have access to the floor above as you may need access to the joists from above.

King's Chandelier Services have written 2 blogs on these subjects and so I have included links below - both our websites stock the same items for installations and we are happy to answer any questions either by email or telephone - 01206332938 - if you give us a call you can choose whether your purchase is completed by either Light-Fix or Kings - you may not be too bothered but don't forget if you usually buy from one website let us know as your purchases all go towards your Lifetime Customer Loyalty Discount and we do not want  you to lose out!

Frequently Asked Questions How To Install My Chandelier

Weight Load Testing

Now Stocking Antique Crystal And Glass Chandelier Parts

 At Light-Fix we are pleased to announce that we are now featuring and selling antique and vintage chandelier parts including Murano and Venetian parts.

Many of these parts come from the acclaimed M. E. Crick collection purchased by our Parent Company, King's Chandelier Services Ltd.

Restoring and refurbishing your chandeliers using authentic parts allows your chandelier to retain both it's integrity and historical value.  Using reproduction parts may reduce the value of the chandelier as it will not then be authentic.

Our website is being updated regularly and you can visit here  or you may wish to visit King's Chandelier Services Ltd

If you are looking for a particular piece please contact us via our website with details to allow us to check our stocks

Now that the clocks have gone back and the dark nights are upon us we thought it would be a good time to highlight some of the new products that have been launched during 2018.  Full details of these products and many more can be found on our  website

Also launched earlier in 2018 was our Customer Loyalty Discount Scheme which many customers are now benefiting from.

Updated Privacy Policy

You  probably aware of the updates to the data protection laws, the GDPR, to comply with these changes our website Privacy Policy, Cookie Policy and Terms and Conditions have been updated with effect 24th May 2018.

If you have any queries please do not hesitate to contact us.

Lifetime Discount Scheme for Light-Fix Customers

Everyone likes to be appreciated and to know their custom is valued and so to show our customers, new and old, our appreciation we have launched a Lifetime Discount Scheme.

Our discounts do not have an expiry date, once you have achieved a qualifying spend threshold the discount will automatically be applied to your order and each order thereafter – all the customer needs to do is ensure that they use the same email address when placing orders with us as the email address is automatically monitored to calculate the accrued spend.*

Discounts will be applied to a customer account when the accrued qualifying spend, excluding carriage, reaches £150.00 and has three tiers in total with the discount increasing at each new threshold.

The frequency of ordering does not matter as the system will remember you and you will receive an email confirmation when you reach a new discount level.  Please note refunds and partial refunds will be deducted from the accrued spend as appropriate.

The discount scheme is available to all customers using the website or placing orders by telephone and  is not limited to UK customers only, as a thank you for their continued custom.

Please do not hesitate to contact us for further details or to place an order.

*If you change your email address you can update this in your account or alternatively you can contact us so we can update it for you.

Customer's example of how they used products purchased from Light-Fix

3 hook ceiling plate
E27 Lamp holder
Chandelier and lighting chain
Electric Cable

Push In Wire Terminal Lamp Holders - How to wire

If you have visited our lamp holder sections on our website you may have looked at our push in terminal lamp holders and wondered how to wire this should you purchase them.

We have a few "How To" videos on our website and one of these feature wiring push in terminal lamp holders; this video is shown below:-

Christmas Posting Dates

As Christmas is rapidly approaching customers have been contacting us to enquire about our Christmas posting dates.

Royal Mail have advised their last recommended dates for the various postage services and full details are available on the link below but a brief summary is shown below:-

* Second class Royal Mail advise Wednesday 20th December as the last postage day for them to be able to deliver before Christmas

* First Class Royal Mail advise that Thursday 21st December is the last postage day for them to be able to delivery before Christmas.

Special Delivery Royal Mail advise the last posting day is Thursday 21st December.

*Our standard service is second class if you require your order before Christmas please telephone us on 01206332938 to upgrade your order to First Class Recorded where we can give you an individual quote dependant on items ordered.

Thursday 21st December will be the last date that we dispatch before Christmas, we will have limited orders being dispatched between Christmas and New Year, please email for further details contact us

Royal Mail Last Christmas Posting Dates

Light-Fix.co.uk

If you follow us on facebook you may have seen our recent post advising that whilst our Ebay shop is closed our websites are open as usual, this remains the case.

We have been busy adding new stock to our website www.light-fix.co.uk  including some exciting new finishes, re-introduction of some old favourites and some exclusive items.

Our light switch cover conversion plates are now back in stock and selling as well as ever, a quick and easy update to your décor in time for Christmas.

It is not only the products that are being updated and added to on the website, postage options have been introduced on orders placed by telephone and as this seems to be very popular we are looking to include this on the website in the coming months.  If you wish to place an order but require it by a specific date don't hesitate to call us, if we cannot take your call leave us a message and we will get back to you as soon as we can.  As we approach Christmas the times the telephone sales lines are open are being extended.

We know how important it is to customers to know that they are purchasing from a trusted company and so the product review process has been made easier.

Did you know that if you register as a customer not only does it mean that our system remembers your details to make it quicker for you to place future orders but it also allows us to see those customers who have purchased on a regular basis allowing us to on occasion add a sample to your order based on your purchase history.


As always we endeavour to provide a shopping experience that gives the convenience of buying online with the assurance that personal customer service is provided and if you need to contact us we are more than happy to speak to you and assist.

The Scottish Opera

Light-Fix, a division of King's Chandelier Services Ltd are proud to have supplied lighting components for the Scottish Opera's production of Verdi La Traviata.

Verdi La Traviata

Also supplier of lighting components and electrical cables to Film Studio's, Interior Designers, Electricians, Chandelier and Lighting Restorers as well as the General Public, Stately Homes, Hotels etc. No minimum order value, Free Delivery on selected items and Free Delivery on orders over £225.00.

Light switch cover plate conversion in Brass and Chrome

Looking to vamp up your light switch covers?

Don’t want to fiddle about with screws?

Then look no further, our light switch cover plate conversion are simple to fit with no fiddly screws and are available in single or double switch cover plates in Chrome and Brass.

See the photo’s below for easy to follow instructions and visit the website to purchase at our Christmas offer prices:-

Light Switch Cover Plate Conversion 

Buying from Light-Fix

Light-Fix is an established e-commerce website and is part of the King's Chandelier Services Ltd Group.

We understand that placing orders online can be daunting and so we have a choice of how to place an order with our company.  Our contact details are shown within our website with our telephone number clearly displayed and payments are accepted via the Paypal system supported by most major credit and debit card companies ensuring that you have external customer support if required.

You have a choice of options on how to place an order with Light-Fix:-

• Online as a guest customer
• Online registering as a customer which will enable our system to remember your details saving you time if you wish to purchase from us again in the future*
• By telephone Monday to Friday
• Email us details of the items you wish to purchase and we will forward pro-forma invoice, on receipt of payment your goods will be dispatched

Payment can be made in the following ways:-

• By Debit/Credit Card
• By Bank Transfer
• With your PayPal balance

*Registered customers may receive details of special offers, samples etc subject to order history.

Above all please remember that you can always phone or email us with your enquiries or to assist in selecting products for your chandelier restoration and lighting projects.

Telephone: 01206-332938  Email: info@light-fix.co.uk

Whilst our Ebay stores etc are closed for modifications our websites remain open continuing to serve the needs of our customers, thank you for your continued custom.

https://www.facebook.com/LightFix/

Installing my chandelier - What do I need to do

Frequently asked questions – How to Install my chandelier
       

One of our most frequent questions we are asked is “what hook do I need and how do I install the chandelier?”

When choosing a chandelier chain you need to remember that the chain needs to take it's own weight as well as the weight of the chandelier so please allow for this when making your choice - our chandelier chains all detail the weight loading they are capable of taking.

The same principle applies when choosing hooks, you must remember to include the weight of the chain in with the weight of the fully dressed chandelier.


For the very light chandeliers and light fittings we have a range of hooks and fittings, each displaying the maximum weight load they can take – please take these calculations seriously they are for your assistance BUT ALWAYS load test before installing.


For chandeliers and light fittings over 5kg’s we would recommend the use of your ceiling joists to help accommodate the weight of the chandelier.  For chandeliers up to 20kg open and closed bolt loops are appropriate, please see links below, as the weight of the chandelier increases so to does the size of the bolt loop and so as you increase over  20kgs you will move onto the heavy duty open and closed bolt loops.


Remember – you do not just weight load before installing but intermittently during the installation of the fixings to make sure they are correctly secured.


On occasion you may come across difficult to access ceilings i.e. under floor heating or concrete floors, whilst we cannot give detailed assistance as site visits have not been completed we may on occasion be able to source the specialist fixings required.


Once having installed via the joist you will want to ensure that the ceiling entry point is disguised and for this you will need one of our metal ceiling roses with strap or ceiling domes.  You will need to customise your ceiling rose/dome by enlarging the centre hole to accommodate your chain and cable.

https://www.light-fix.co.uk/metal-ceiling-roses,-ceiling-plate-hooks/

https://www.light-fix.co.uk/chandelier-chains,-hooks-and-hoops/3/0/

Making ceiling pattresses @Light-Fix

Marking out the ceiling pattress 

Turning the ceiling pattress and adding decoration

Completed ceiling rose with hook plate

http://www.light-fix.co.uk/wooden-pattresses-and-plaster-ceiling-roses//

Buy with Confidence

At Light-Fix we are aware that placing orders online can be a daunting process for those new to e-commerce and online sales; and for all online shoppers the subject of website security, ease of contact and returns policies are all extremely important and rightly so.

With this in mind we would like to reassure new and old customers alike that we take this very seriously:-

• Our contact us page clearly displays our telephone and fax number together with the email contact form please feel welcome to contact us by telephone 
• Our Legal Information page displays our registered office address and contact details*
• Our Terms and Conditions are displayed for reading and need to be accepted when placing an online order*
• Our website has secure payments system meaning your personal details are kept secure when making payments etc using the up to date SSL certification
• We do NOT pass your details to any third parties 
• We do not use email marketing and will not contact you in the future unless this is requested by you - we respect your privacy and that you may need to only order from us ocassionally
• If you prefer to place your order over the telephone our telephone sales lines open at 10 a.m. Monday to Friday
• Our Terms and Conditions detail our returns policy but please do speak to us if you are uncertain of an item before purchase or if you make a mistake when ordering we can usually resolve issues quickly and easily - please note some items are outside of our normal returns policy so if you are uncertain please telephone us so we can discuss this with you.

* Access via link at bottom our of our website pages http://www.light-fix.co.uk/

If in doubt call us 01206332938 or email us:- info@light-fix.co.uk